Resources for Employees

Resources such as guides and tool kits seek to provide workers with a basic understanding and a place to start to learn about workplace stress. While they are created by workers for workers, some guides may (only) apply to certain jurisdictions and should not be substituted as legal advice or opinions.

Mental Injury Prevention Tools for Ontario Workers: Psychological Safety Action Plan Tip Sheet for Workers
(Occupational Health Clinics for Ontario Workers Inc, 2012)

Mental Injury Prevention Tools for Ontario Workers: Psychological Safety Action Plan Tip for Joint Health and Safety Members
(Occupational Health Clinics for Ontario Workers Inc, 2012)

Mental Injury Prevention Tools for Ontario Workers: Psychological Safety Action Plan Tip Sheet for Union Leaders
(Occupational Health Clinics for Ontario Workers Inc, 2012)

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The following are guides from international partners and allies. Legislation cited in these documents may only apply to workers in jurisdictions in the mentioned documents, but can be reviewed as a comparison or potential model.  

Health and Safety in Call Centres
(Unite the Union, United Kingdom)

Code of Practice: Occupational Health and Safety in Call Centres
(Australia, 2005)

Call Centres: A Guide to Safe Work
(Australia, 2012)

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